GENERAL TERMS AND CONDITIONS FOR THE CONSUMERS OF THE SERVICES AND THE USE OF www.iskamkola.bg WEBSITE

These rules, principles and requirements have been created for the safe use of the portal, following the General Terms and Conditions of tolerance and accuracy in the transactions and the provision of services, as well as for the avoidance of a discrimination element among the consumers, dealers, and users of the platform. By accessing this site and the information on it, persons accessing it acknowledge that they have read and accepted the terms and policies detailed herein. The content of the information resources located on this website complies with the requirements of the legislation in force in the Republic of Bulgaria, and the Company shall make every effort to maintain on the website/portal true, accurate and up-to-date information, without excluding the possibility of occasional objective inconsistencies or omissions. The Company shall not be liable for any consequences, including any damages, arising out of or in any way connected with the access, use or inability to use this portal. The Company shall not be responsible for the subjective perception and interpretation of the accuracy, completeness, and usefulness of the information resources on this portal.

SCOPE AND CONTENT

The content of this portal is subject to the copyright of the Company maintaining the portal/website, together with all reserved rights and legal consequences. It is permissible for all users and users to load or print individual pages and/or sections provided that they do not violate the requirements and provisions of the Copyright and Related Rights Act. The portal contains special links (links, hyperlinks) to other sites maintained by third parties. The Company is not responsible for the legality, completeness, correctness, and timeliness of the content of information resources of third parties to which electronic links from this portal point, nor for the legality of the activities of these third parties.

GENERAL CONCEPTS. RIGHTS AND OBLIGATIONS OF CONSUMERS, USERS AND DEALERS

Persons using the portal/website are obliged to observe good commercial practices by not allowing ridiculing, insulting, misleading or degrading comments regarding other users or third parties. In the event that such comments are found, they shall be subject to removal without warning, and the Company shall reserve the right to restrict future postings by the person who violated the general terms and conditions.

All persons, regardless of their status, shall be obligated to complete truthfully and correctly all registration and other forms required by the site in connection with the provision of services to them. The Company shall reserve the right to impose restrictions on free and paid ads, including by making corrections to the text of the ad or any portion thereof, the period of presence on the site, etc. Ads posted in violation of the general terms and conditions shall be subject to removal, and the offenders shall not receive compensation for that.

Persons using the website/portal agree to be bound by these General Terms and Conditions for the duration of their use of the website, from the initial login until they leave, regardless of the reason.

The General Terms and Conditions are published in a prominent place on the website, accessible to consumers and users. They apply to both consumers and traders within the meaning of the Bulgarian Consumer Protection Act. Insofar as these General Terms and Conditions refer to 'Consumers', these are all natural persons who acquire goods or use services which are not intended for the performance of a commercial or professional activity, and natural persons who, as a party to a contract under the CPA, act outside the scope of their business or professional activity. On the other hand, the term 'Traders' shall be considered any natural persons or legal entities who sell or offer for sale goods or provide services or conclude a contract with a consumer as part of their business or professional activity. The distinction between consumer and trader is made within the meaning of the CPA. Advertisements may be published both by persons wishing to conclude a single transaction, also referred to as 'natural persons or individuals', and by those who conclude transactions on a professional basis - traders, referred to for the purposes of the General Terms and conditions as 'Dealers'.

The use of the online portal is also eligible for registered customers. The registration of new customers on the online platform complies with the requirements and steps set out in the e-commerce rules. During the registration process, all the required information provided by the individuals shall be complete and correct and it shall be updated immediately in case of any subsequent changes. After providing all the correct details required for the registration process and the acceptance of the registration by us, the person shall receive this information on fulfilment of these General Terms and Conditions. After this initial registration, the person/dealer can log in to the online portal using his/her personal access details (username and password).

Individuals shall undertake to keep their access details confidential and to protect them from access by unauthorised third parties. If anyone passes their access data to third parties, they shall undertake to bind the third party to these General Terms and Conditions. The consumer, respectively the user, the dealer and/or the customer shall be liable for any adverse consequences that arise from the failure to comply with the above obligation. The aforementioned rule does not apply in the event of misuse of the access data by third parties for which the person is not at fault. In the event of loss of the access data or if it is suspected that unauthorised third parties have obtained the access data, the person concerned must notify us immediately by e-mail at office@iskamkola.bg so that the account can be blocked.

Natural persons can post ads only after registration with e-mail and password access. Persons registered with a "Dealer" profile shall be entitled to their own page on the platform, including the company logo, a description of the business, contact information and a list of all ads, as well as automatic notification when they expire. Each individual advertisement should contain information on only one object of offer. Correct and accurate completion of all fields in the listing entry form is mandatory, otherwise the site administrators shall reserve the right to edit, reposition and delete ads with wrong or incorrect content.

Advertisements containing graphic images and/or text should have content solely and exclusively related to the subject matter of the site, and should not contain hidden or overt advertising other than related to the subject matter of the advertisement.

In case a specific dealer has published one or more ads for sale on lease, it is obligatory to indicate the final price, as well as to provide built-in functionality for calculating monthly instalments, including period and interest. It is permissible for this type of listing to also contain the additional information or features associated with the lease option.

The Company shall not be liable for any damages caused by improper use of the online portal/website or due to negligent storage of access data or failure to keep access data confidential. The Company shall not be liable for any interruptions or malfunctions in connection with the use of the services on the online portal.

The Company shall not be responsible for the accuracy or timeliness of the published advertisements and advertising, and in case of bad faith, this liability shall be borne by the person named as their author.

PAYMENT

The method of payment agreed in the General Terms and Conditions applies, whereby individuals are entitled to three free ads on the site in the main categories and headings, and the publication of each subsequent one after payment. It is also possible that the ad chosen by the individuals may be given priority status, also called "promotional ad", which is paid at the current prices for the services of the company. All payments are made by one of the following exhaustively listed methods, namely: by SMS, bank card, or account on the site marked as (credits). Each dealer or individual has access to their own account on the site which will be chargeable by card, cheques or drafts will not be accepted.

PERSONAL DATA PROTECTION

The grounds and purposes for which we use your personal data

We process your personal data for the following purposes:

• the General Terms and Conditions for the use of the website;

• your explicit consent – the purpose shall be indicated on a case-by-case basis;

• under a statutory obligation.

We process your personal data for the purposes of using the website in accordance with the General Terms and Conditions.

Purposes of the Processing (if applicable):

1. your identification;

2. providing the functionality of our website.

On this basis, we only process personal data in connection with the user profile created. Data collected on this basis is destroyed/deleted 2 years after the termination of the contractual relationship, whether due to expiry of the contract, termination or any other reason. Personal data is only processed on this basis after explicit, unambiguous, and voluntary consent.

Withdrawal of Consent

Consents granted may be withdrawn at any time. Withdrawal of consent shall have no effect on the performance of contractual obligations. If you withdraw your consent to the processing of personal data for any or all of the ways described above, we shall not use your personal data and information for the purposes set out above. Withdrawal of consent shall not affect the lawfulness of processing based on consent given prior to its withdrawal.

To withdraw your consent, you must notify us. To ensure adequate data protection, all necessary organisational and technical measures provided for in the Data Protection Act are applied. The Company has established rules to prevent misuse and security breaches, which supports the processes of protecting and securing your data.

In order to maximize the security of the processing, transmission, and storage of personal data, we may use additional protection mechanisms such as encryption, pseudonymization, etc. Each user of the website enjoys all the rights for the protection of personal data under the Bulgarian and the European Union legislation. The user can exercise his rights by sending a message to our e-mail.

Each Consumer shall have the following rights:

• awareness (in connection to the processing of his/her personal data by the administrator);

• access to his/her personal data;

• correction (if the data is inaccurate);

• erasure of the personal data (the right 'to be forgotten');

• limitation of processing personal data by the administrator or by the personal data processor;

• transfer of the personal data among the administrators;

• objection to processing his/her data;

• the data subject shall also have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her;

• the right to a judicial or administrative remedy if the data subject's rights have been violated.

The user may request deletion if one of the following conditions applies:

• the personal data is no longer necessary for the purposes for which it was collected or otherwise processed;

• the user withdraws his/her consent on which the data processing is based and there is no other legal basis for the processing;

• the data user objects to the processing and there are no legitimate grounds for the processing which override;

• the personal data have been processed illegally;

• the personal data must be erased in order to comply with the legal obligations under the EU or the Member State law to which the administrator is subject;

The user shall have the right to restrict the processing of his/her personal data by the administrator when:

• he/she objects to the accuracy of the personal data. In this case, the restriction of processing shall be for a period which allows the administrator to verify the accuracy of the personal data;

• the processing is unlawful; however, the User does not wish the personal data to be erased, but requests instead that their use be restricted;

• the administrator no longer needs the personal data for processing purposes, but the User requires it for the establishment, exercise, or defence of legal claims;

• objects to processing pending verification whether the legitimate grounds of the administrator override the interests of the User.

Right of Objection

Users shall have the right to object to the administrator to the processing of their personal data. The data collector shall be obliged to terminate the processing unless it demonstrates compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defence of legal claims. If you object to the processing of personal data for direct marketing purposes, the processing shall cease immediately.

Complaint to the Supervisory Authority

Every user shall have the right to file a complaint against unlawful processing of his/her personal data to the Personal Data Protection Commission or the competent court.

Terms and Conditions for Automated Data Extraction and Synchronization of Listings

1. Service Description

1.1. These Terms and Conditions govern the automated extraction, processing, and synchronization of publicly available listings from third-party websites, published by a specific dealership (hereinafter “Client”).
1.2. The Service includes extracting all types of listings published by the Client on the respective public source, regardless of category.

2. Agreement and Consent

2.1. By accepting these Terms and Conditions and checking the box “I agree to the Terms and Conditions,” the Client enters into a binding agreement with the Provider for the extraction and synchronization of publicly available listings.
2.2. The Client gives explicit and voluntary consent for the Provider to extract, copy, process, and synchronize their data from publicly accessible websites or any other platforms where the Client has published listings.
2.3. The Client declares that they are the legal owner of the content or have all necessary rights to the content published on the respective websites.
2.4. The Client acknowledges that they grant this access voluntarily and accept full responsibility for the legality and accuracy of the published data.

3. Client (Dealership) Responsibility

3.1. The Client is responsible for:

• the legality, accuracy, and truthfulness of the published content;

• compliance with copyright laws, rules, and Terms of Use of the websites from which data is extracted;

• all actions related to the use of the extracted data.

3.2. Liability in disputes with third-party websites:
The Client bears full and exclusive responsibility for any claims, disputes, sanctions, or legal actions initiated by third-party websites related to the extraction, usage, or processing of content they have published.
The Provider shall not be held liable for any claims arising from violations of third-party Terms and Conditions, copyright rules, or platform policies caused by the Client’s content or actions.

3.3. The Client agrees to indemnify and hold the Provider harmless from any losses, expenses, damages, or claims arising from such disputes.

4. Legal Basis and Copyright

4.1. The Provider does not obtain ownership of the extracted content and only provides a technical service that automates data transfer.
4.2. All rights to the content remain with the Client and/or the respective rights holders.
4.3. The Client consents to the automated processing of data they have publicly published.

5. Limitation of Liability of the Provider

5.1. The Provider is not liable for:

• changes in the structure, access, or policies of mobile.bg or any third-party website;

• blocks, restrictions, or protective measures against automated requests;

• inaccuracies or errors in the data published by the Client;

• damages arising from impaired access to third-party websites.

5.2. The Service is provided “as is,” without guarantees of continuity, compatibility, or completeness.

6. Prohibited Actions

6.1. The Client may not use the Service to extract data from profiles that they do not own or for which they lack explicit authorization.
6.2. The Service may not be used for copyright violations, personal data misuse, or any unlawful activities.

7. Termination

7.1. The Provider may terminate the Service immediately if unlawful extraction or rights violations are suspected.
7.2. The Client may terminate the Service with written notice.

8. Personal Data Protection (GDPR)

8.1. The Provider processes only publicly available information and does not collect personal data beyond what is publicly disclosed by the Client.
8.2. The Client is fully responsible for GDPR compliance regarding the data in their listings.

9. Governing Law

9.1. These Terms and Conditions are governed by the laws of the Republic of Bulgaria.
9.2. Disputes shall be resolved through negotiation, and if unsuccessful, by the competent court.